In the world of ATMs, pay-at-the-pump gas stations, self-check-in and checkout at retailers, it is now time that even restaurants begin to move in that direction, replacing the old and traditional way to provide face to face customer service.

It’s no secret that restaurants are driving much of the growth from self-serve kiosks. Some of the largest chains, including McDonald’s and Wendy’s, are moving forward with in-store, self-serve kiosks, forcing their competitors to take notice.

People prefer to encounter self-service opportunities only in certain areas of a restaurant which depends mainly on what kind of dining experience they are looking for. When it comes to a self-service interactive kiosk many would prefer it to be at the table versus at the entrance or in a line. All you have to do is order, pay and seat yourself. This is extremely common in European countries at quick service and fast casual restaurants, and now we want to spread this norm in GCC Countries.

One of the most significant advantage of quick serve restaurant kiosks is that it is able to attract younger demographics who prefer a digital experience.  An investment in quick serve restaurant kiosks is a strategic investment the future of your business by winning market share with the industries most prized and emerging demographic.

Interactive touchscreen Kiosk are electronic ordering systems that will provide for a touchscreen menu for the guest. The kiosk are integrated directly with your Point of sale (POS) system which eventually makes order processing extremely easy.

The benefits that a kiosk can bring to a restaurant are:

Increase Revenue

Restaurants who are currently using the self-service kiosk claim to have an increase in the revenue. This is because the kiosk showcases suggested upsells during the ordering process that is the best or the specialty of the restaurant.

Increase of Accuracy

Being directly involved in the ordering process, gives a feeling of accuracy to the guest which overall helps in improving customer service and gaining customer satisfaction.

Eliminate Long Ques

Having multiple kiosks set up for self-service help to speed up the ordering process by offering multiple places to the guest to place the order.

Reduced Labor Cost

Replacing Cashiers with self-service kiosk help to reduce the labor costs. Basically, it helps reducing operating costs by eliminating the need for staffing a cashier.

Showcase Promotions

The self-service kiosk at a restaurant helps the visitor to view the latest menu item, any special discount or combo offers, etc. and they can also participate in customer loyalty programs.

Whether you’re a small restaurant or part of a chain, a self-service kiosk may be the answer to increased revenue, accuracy, reduced labor and other benefits. At MindSpace Digital Signage, we can help you customize the perfect digital signage kiosk, digital wayfinding kiosk, interactive kiosk Dubai and also interactive kiosk rental services are available. Contact us for more details today.